NBT Bank is moving forward on a plan that restores lobby access by appointment while enacting new protocols to protect the safety of its employees and customers. In a statement on NBT Bank's website, the financial institution states, "We plan on opening with full lobby access in the coming days. Thank you for your patience over the past several weeks, as our primary focus is on the health and safety of our employees, customers and communities. We will continue to update this page, as well as communicate directly with our customers to keep you informed of branch availability. Please call your branch directly to make an appointment."

Go to nbtbank.com/access for details.